A 20-year industry veteran, Claire brings a wealth of experience to the table with previous experience as a show manager, marketing manager and director of product development. Within the Maritz Design Studio, Claire delivers direct client strategy consulting and is also responsible for the internal application of design with Maritz which includes running the Maritz Master Designer program and leading design for the Maritz Destination Partners Program. Claire lives in Dallas, Texas with her husband and their daughter.
Date

Every event is a powerful expression of an organization's brand. Explore how understanding and applying brand archetypes can elevate your event strategy. Apply brand archetypes to the events industry and understand how you can align your event's archetype with your brand's identity to achieve your event goals.
Learning outcomes:
Understand the importance of knowing and identifying your brand's archetype and its core characteristics
Discover how to align your event's archetype with your brand's identity
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: Module 3: Destination Promotion, 0.50 credits
* CSEP Approved

Journey mapping is a crucial element in event planning, as it allows you to visualize and plan every interaction your attendees will have with your event. By understanding and anticipating their needs and expectations, you can create a more personalized and impactful experience. Learn how to leverage the eight phases of the event experience as well as personas to develop tailored event elements that resonate deeply with your audience.
Learning outcomes:
Learn how to elevate your event and deliver unforgettable experiences
Learn why journey mapping is a crucial element in event planning, enabling you to visualize and plan every attendee interaction
Acquire practical skills in formulating and implementing strategies that enhance attendee engagement and satisfaction
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: Module 7: Building the Value and Impact of the Convention Industry, 0.50 credits
* CSEP Approved

Every event is a powerful expression of an organization's brand. Explore how understanding and applying brand archetypes can elevate your event strategy. Apply brand archetypes to the events industry and understand how you can align your event's archetype with your brand's identity to achieve your event goals.
Learning outcomes:
Learn about the importance of knowing and identifying your brand's archetype and its core characteristics
Discover how to align your event's archetype with your brand's identity to create a cohesive and impactful experience

Journey mapping is a crucial element in event planning, as it allows you to visualize and plan every interaction your attendees will have with your event. By understanding and anticipating their needs and expectations, you can create a more personalized and impactful experience. Learn how to leverage the eight phases of the event experience as well as personas to develop tailored event elements that resonate deeply with your audience.
Learning outcomes:
Learn how to elevate your event and deliver unforgettable experiences
Learn why journey mapping is a crucial element in event planning, enabling you to visualize and plan every attendee interaction
Acquire practical skills in formulating and implementing strategies that enhance attendee engagement and satisfaction

Journey mapping is a crucial element in event planning, as it allows you to visualize and plan every interaction your attendees will have with your event. By understanding and anticipating their needs and expectations, you can create a more personalized and impactful experience. Learn how to leverage the eight phases of the event experience as well as personas to develop tailored event elements that resonate deeply with your audience.
Learning outcomes:
Learn how to elevate your event and deliver unforgettable experiences
Learn why journey mapping is a crucial element in event planning, enabling you to visualize and plan every attendee interaction
Acquire practical skills in formulating and implementing strategies that enhance attendee engagement and satisfaction