VP, Strategic Accounts
One10
Kelsey Nicol is VP, Strategic Accounts at One10, offering incentive and reward solutions that unlock human potential by engaging teams, motivating high performance and driving business success.
With 20-plus years in the industry, Kelsey brings a comprehensive perspective to the design and execution of incentives, events and recognition programs. Her diverse background spans operations, purchasing, account management and business development—across both the buyer and supplier sides of the business.
She has served on the Incentive Research Foundation Board of Trustees for the past five years and is also an active SITE member.
Date

In today’s digital-first world, the need to build genuine relationships has never been greater. Explore how you can put human interaction front and center—even if it means rethinking what you consider efficient—to reach meaningful outcomes more quickly. Hear ideas on how to spark connections at events, the impact of personalization, and creative ways to harness the power of human interaction.
Learning outcomes:
Understand how the relationship economy is foundational for our industry
Explore how AI can be used to enhance personalization at events
Gain practical tips on how to build human connection at events
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: Module 5: Business and Market Planning, 0.50 credits
* CMP/CEU Approved: Domain K: Technology Integration, 0.5 credits
* CSEP Approved