In an age of rapid technological change, the most memorable meetings and events are still the ones that put people first. While AI and automation influence how we plan and market events, the real differentiator lies in creating experiences that are deeply human, inclusive and meaningful.

This session will focus on practical strategies for human-centered meeting design—from fostering genuine connection and engagement to creating environments that prioritize well-being, inclusivity, and purpose. Using examples from association-driven events, we’ll explore how to design gatherings that resonate with diverse audiences and drive lasting impact, even as technology reshapes the industry around us.

Learning outcomes:

Learn practical tactics for designing meetings that prioritize connection, inclusivity and attendee well-being.

Explore methods to create purpose-driven agendas and formats that resonate with modern attendees

Understand how to balance technological advancements with experiences that are authentically human and mission-driven

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: Module 7: Building the Value and Impact of the Convention Industry, 0.75 credits

* CMP/CEU Approved: Domain K: Technology Integration, 0.75 credits

* CSEP Approved