Global Strategic Meetings and Events Specialist/ CEO
Cultural Spark
Melissa Acosta is the Founder & CEO of Cultural Spark LLC, a boutique consulting firm. She delivers consulting, workshops and keynote sessions on cultural agility and competence.
Melissa has presented at MPI’s World Education Congress (WEC), MPI’s Global Meetings Industry Day (GMID), the Amex GBT Supplier Interaction Summit, the medical industry, and the Wedding International Professionals Association (WIPA).
Alongside her consulting and speaking work, Melissa holds active IATA accreditation, enabling her to source venues, negotiate contracts and manage both corporate and leisure travel. She brings more than 25 years’ experience in the global hospitality and meetings industry, including her time at American Express Global Business Travel as a global account executive, where she specialized in international venue sourcing and contracting.
Melissa also serves on the Board of Directors for MPI South Florida as Vice President of Education and President Elect for the 2026 board slate. She holds an MA in Business Administration and is a Certified Cultural Intelligence Facilitator. Outside work, she enjoys travel, cycling and family life with her husband and two children. Melissa is a Hispanic Latina of Honduran heritage and bilingual, with Spanish as her native language.
Date

Global teams are the new norm—and so are virtual and hybrid meetings. Build cultural agility to navigate diverse team dynamics, especially when participants span continents. Learn how to create clear communication strategies, manage expectations across time zones, and foster trust in culturally varied teams.
Learning outcomes:
Activate cultural intelligence by building motivation and understanding across diverse teams
Facilitate inclusively by setting communication norms that respect cultural preferences and reduce micromanagement
Plan globally with confidence using tools to map time zones, cultural calendar moments, philanthropic priorities and local holidays