Head of Content/Emcee
ELX
Chloe Richardson is an event emcee, coach and consultant with more than 16 years' experience working across global conferences, trade shows and corporate events. She leads content strategy and hosts sessions for senior audiences, including C-suite leaders from Fortune 500 organizations, with a focus on communication, measurement and audience experience.
Alongside her consultancy work, Chloe serves as Head of Content at ELX (Event Leaders Exchange), where she shapes programming and facilitates discussions for global heads of events.
With a passion for data and exhibitions, Chloe has hosted events for organizations including Indeed, Shell, IBM, Twilio, LinkedIn and Salesforce. She has been recognized by Smart Meetings, Eventex, Zuddl, and Favikon for her influence and leadership in the industry.
Date

The Event Leaders Exchange (ELX) unveils powerful new findings from its latest research and whitepaper: Future-Ready Leaders. Hear about the challenges, insights and potential solutions of the world’s most influential event teams. Look at stunted innovation, stakeholder buy-in, the illusion around innovation, the AI gap and the urgent talent priorities shaping how we recruit, upskill and lead. Explore where leadership needs to evolve, which skills are becoming mission-critical, and how senior leaders are reimagining team structures to remain agile, strategic and high-impact.
Learning outcomes:
Explore the key trends and talent gaps identified in the ELX research - and what they mean for the future of the industry
Discover the new leadership behaviors and cross-functional capabilities that are defining future-ready event professionals
Gain insight into how top organizations are evolving to stay strategically relevant, innovative and robust
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: Module 1: Understanding the Market, 0.75 credits
* CMP/CEU Approved: Domain F: Talent Management, 0.75 credits
* CSEP Approved

Discover how the psychology of persuasion can transform your event strategy. Explore how subtle shifts in language, design and structure can boost engagement, influence behavior and drive revenue. Learn how to apply proven psychological principles to maximize sponsorship, sales and attendee impact.
Learning outcomes:
Define key psychological principles such as scarcity, reciprocity and social proof
Influence sponsor, exhibitor and attendee decision-making through strategic design and messaging
Gain actionable tactics to increase event revenue using persuasion-driven negotiation techniques
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: Module 5: Business and Market Planning, 0.75 credits
* CMP/CEU Approved: Domain I: Site Management, 0.75 credits
* CSEP Approved