An overview of the meetings and events sector with specific training in the knowledge and skills necessary to host conferences, exhibitions and incentives. Gain access to the expertise and tools needed. Explore the strategy of meeting design and execution, learn about incentive travel and how it fuels organizational performance and discover the business of exhibitions and their unique value proposition. Leave with a base knowledge of the three cornerstone event types that fuel a trillion-euro industry, gain insights into the growth of the meetings and events sector, and employ best practices in the design and delivery of meaningful conferences, exhibitions and incentives.

Register here: https://cvent.me/drBV3m

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: Module 1: Understanding the Market

When attention is currency and connection delivers real value, event professionals are tasked with creating moments that truly matter. Discover fresh strategies for designing on-site experiences that don’t just engage—but inspire transformation. Learn how today’s most successful events use science, empathy and intentional design to meet attendees where they are—and guide them toward something new. Explore how to spark curiosity, foster belonging at scale and weave empathy into every part of your agenda.

Learning outcomes:

Identify and apply new on-site engagement strategies that leverage neuroscience, sensory design and behavioral psychology

Design inclusive environments that foster belonging and connection at scale

Implement engagement tactics that transform passive attendees into active participants

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: Module 7: Building the Value and Impact of the Convention Industry, 0.50 credits

* CMP/CEU Approved: Domain C: Sustainability and Social Impact Plan, 0.5 credits

* CSEP Approved

Explore fresh insights into neuroinclusion in association and event management. Learn how to create inclusive environments that embrace neurodiversity—ensuring everyone feels a sense of belonging and can fully engage.
Discover practical tools and strategies to foster supportive spaces, boost member engagement and build stronger, more inclusive organizations and events. Dive into key research findings, uncover common barriers and take away actionable steps to integrate neuroinclusive practices.

Learning outcomes:

Illustrate the importance of neuroinclusion and its impact on member engagement

Explore key research findings on neuroinclusion and identify barriers to creating inclusive environments

Gain practical strategies to integrate neuroinclusive practices into association management and event operations

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: Module 7: Building the Value and Impact of the Convention Industry, 1.0 credits

* CMP/CEU Approved: Domain C: Sustainability and Social Impact Plan, 0.5 credits

* CSEP Approved