Speaker
HPN Global
Mandi Graziano brings fun to business. Over the last twenty plus years Mandi has held executive leadership roles for companies such as Hospitality Performance Network, Hard Rock Hotels, Caesars Entertainment and Starwood Hotels. Mandi is currently a board director for California Hotel Lodging Association Hospitality Foundation and an active member serving MPI Southern California.
She’s the co-founder of Adventures in Business Live weekly podcast and Founder of Facetime Coaching Company.
She is the author of the best-selling book: Sales Tales: The Hustle, Humor and Lessons from a Life in Sales where she brings her hilarious hospitality business stories to life.
Awards: 2024 Meetings Today Trendsetter, 2024 Smart Meetings Meeting Professional of the Year.
Mandi is from Cleveland Ohio, and lives in San Diego with her husband Scooter and their adorable Goldendoodle Luca. She is an avid bike rider, spinner, and brisk walker. SWEATworking is her favorite way to hold a meeting with her hospitality peers.
Date

Who do you want to be in business? How do you want to show up? How are you currently showing up? Establishing your very own Business Bedside Manner® could be the key to being a better future leader, a better future businessperson, a better future human. Develop your own Business Bedside Manner® to be more effective in the meetings business.
Learning outcomes:
Understand how you can use Business Bedside Manner®
Learn four key components of Business Bedside Manner®
Walk away with six tech hacks to improve your Business Bedside Manner®
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: Module 5: Business and Market Planning, 1.0 credits